SECRETARIAT OF TOURISM CONTINUES TO FOLLOW UP ON ​​ON VACATION CHAIN

* Secretary of Tourism, Yadira Olivo Florez, met with the founder of On Vacation Group, Carlos Londoño and Environmental Attorney, Sara Pechtalt, to review the commitments made.

* According to Olivo Florez, the founder of On Vacation guaranteed that all the agreed improvements will be carried out.

An effective follow-up continues to be made by the Secretariat of Tourism, after the first meeting with On Vacation officials, due to the multiple complaints filed by tourists at the Consumer's House and at the secretariat on the alleged poor state of the facilities and lack of some services.

In this opportunity, the secretary met with the founder of On Vacation Group, Carlos Londoño and the Environmental Attorney, Sara Pechtalt, in order to clarify that this call for attention serves as a feedback to continue building the environmental sustainability of the island and improve customer service and infrastructure of this hotel chain.

"We met to follow up on the first commitments. We are making a quite demanding follow-up. The idea is to find solutions so that this chain becomes more prosocial, pro-environmental, and sustainable. With great pleasure, we must inform that they have all the intention and the will. They are following each of the commitments that were left to them and we are measuring them between the Attorney General's Office and the Secretariat of Tourism," said Yadira Olivo Florez.

Finally, Olivo Florez made it clear that both her secretariat and the Environmental Attorney’s Office understand that the On Vacation chain generate jobs on the island, but it must be aligned with the objectives of sustainability and positioning of San Andres as a destination.

It is worth remembering that the next meeting to inspect the changes carried out by the hotel chain was established for the middle of June.

Among the commitments acquired by On Vacation chain are:

1. The analysis of the products they offer as an organization, since they are eight hotels that surpass all capacities at all levels and are not giving answers, according to Secretary Olivo.

2. Customer service improvement.

3. Improvement of the hygienic-sanitary part.